Billing & Online Bill Pay

To pay your bill online, click here.

St. Charles County Ambulance District believes it is very important to extend the skill and passion that was received from your field personnel on through to the billing process.  Our billing practices are designed to be compassionate and customer service-oriented while being timely, thorough, and performed in accordance with sound business practices and federal guidelines.

Our billing and collections are administered by EMS Management and Consultants in Lewisville, NC. Their offices are open Monday – Friday from 6 a.m. to 6 p.m.  Patient Account Representatives are available to assist with any billing-related questions or concerns by telephone at 1.877.460.0583 (toll free).  To protect patient confidentiality, you may be required to verify patient information.

For more information regarding specific billing questions, please review our Billing FAQ Page.

Hospitals and Long-Term Care Facilities – click here to download & print our call intake reference guide.